Privacy Policy

📄 Privacy Policy (EN)

Effective Date: 07/30/2025
Last Updated: 07/30/2025

1. Introduction

SMOCUP LLC is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when using the SMOCUP PAY platform.

2. Information We Collect

We may collect the following categories of information:

Personal data: name, email, address, phone number

Financial data: transaction history, account numbers

Technical data: device, browser, IP address

Identity verification: ID documents, selfie photos, etc.

3. How We Use Your Data

We use your information to:

Create and manage your account

Verify your identity (KYC)

Facilitate transactions and issue payment cards

Comply with legal and regulatory requirements

Improve our services and user experience

4. Sharing of Data

We may share your information with:

Our issuing partners (banks, card issuers)

Identity verification providers

Regulatory authorities, if legally required
We never sell your personal information.

5. Cookies and Tracking

We use cookies and tracking tools to enhance user experience and collect analytical data.

6. Data Security

We implement strong security measures including data encryption, firewalls, and strict access control. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary for legal, regulatory, and operational purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you

Correct inaccuracies

Request data deletion

Object to or restrict processing

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact

If you have questions about this Privacy Policy, contact us at:
📧 privacy@smocup.com